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HOLIDAY and COVID-19
Info
 
 

HOLIDAY and COVID-19

WE EXPECT YOU WITH JOY AND THE SAME PASSION AS USUAL

We take the highest regulatory and precautionary measures in our hotel to provide you and your family with vacation enjoyment and a safe environment.

If you plan a vacation with us, you will receive services and attentions as usual.

Work on setting up the beach has already started and every parasol will have plenty of space to enjoy the beach safely; at the pool also, the distance between the loungers is increased to keep the necessary safety distance.

We look forward to welcoming you soon.

BIBIONE PALACE SPA HOTEL **** S where your vacation finds space and becomes a dream,

 
Can I already book my next vacation with no worries?
Of course, our team from the Booking Center is available from Monday to Friday from 8:30 a.m. to 12:00 p.m. and from 2:00 p.m. to 5:00 p.m. or can be contacted by email at: info@hotelbibionepalace.it. Book carefree, we are always at your disposal, also to change the booking date at any time. Also on our site with the "BOOK" button, at the top right, you can always check availability in real time for your holidays.
I have booked my vacation and my arrival is in a few weeks or months; How should I behave?
We advise you to wait before you cancel or change your booking. We assume that the situation will soon improve. The current restrictions will gradually be relaxed and also lifted in the coming weeks; it has already been announced that all restrictions will be lifted by the end of May.
Can I postpone my vacation without losing my deposit or rebooking fees?
Of course, you can rebook your vacation at any time up to 48 hours before arrival.
Until when can I cancel my vacation without losing the deposit?

The reservation can be canceled up to 2 days before the arrival date and you will receive a voucher for the value of the deposit already made. In any case, we examine every single case in order to accommodate the customer as much as possible. We can convert your deposit into a voucher, and we add a 10% bonus which can be used for a future booking, for a stay till the end of the 2021 season.
I haven't made a prepayment yet, but I still want to start my vacation, can I wait a bit for the down payment?
Of course, contact us, we are happy to extend the payment period.
Are the hotel rooms and the hotel safe and hygienic?
In response to COVID-19, we are taking further measures that comply with the guidelines of the health authorities to make our cleaning and hygiene procedures even stricter and safer.